Program Manager, Senior Mobile Medical Outreach (SMMO/SAGE) 

Position Summary: 

 
The Manager of POCAAN’s SMMO (SAGE) program is responsible for planning, implementing, overseeing, and evaluating culturally relevant outreach, education, and support services tailored to communities disproportionately affected by HIV/AIDS and related health disparities. The position supervises direct service staff, leads community engagement, manages data reporting for funders, assures quality service delivery, and designs staff and volunteer training. 

Salary: $75K/yr ($36.05/hr) – $79K/yr ($38.00/hr).  

Location: Federal Way, WA (Until office move) 

Hours:  Full-time 9:00 AM to 6:30 PM – Possible evenings and weekends depending on outreach and funding. 

Responsibilities 

• Supervise, mentor, and evaluate SAGE program staff and volunteers to ensure quality and culturally appropriate service delivery. 

• Oversee all aspects of program operations, including outreach, case management, prevention education, and linkage to care. 

• Maintain program compliance with POCAAN policies, contractual obligations, and funder requirements. 

• Develop and facilitate ongoing staff development and training addressing culturally relevant best practices, trauma-informed care, and emerging needs of priority populations. 

• Collect, review, and submit required data and narrative reports to funders and agency leadership in a timely manner. 

• Establish and maintain partnerships with community stakeholders, service providers, and advocacy groups. 

• Lead regular team meetings to review progress, address challenges, and celebrate successes. 

• Monitor program budget(s) and ensure resources are utilized efficiently and appropriately. 

• Ensure program materials are accurate, up-to-date, and developed with community input. 

• Respond to client, staff, and community concerns with judgment, compassion, and professionalism. 

Qualifications 

• Bachelor’s degree in social work, Public Health, Human Services, or related field (Master’s preferred). 

• At least three years of experience in program management, preferably in HIV/AIDS, public health, or community-based services. 

• Experience supervising staff and working with diverse, marginalized populations. 

• Excellent communication, organizational, and leadership skills. 

• Demonstrated commitment to racial, gender, and sexual justice. 

Reporting 

• Reports to: Program Director or Executive Director. 

• Regularly submits reports on outcomes, staff performance, and budgetary status. 

Training and Supervision 

• Provides onboarding, orientation, and necessary ongoing training for SMMO (SAGE) staff. 

• Ensure all staff complete mandated training on cultural competency, trauma-informed care, and client confidentiality. 

• Schedules and conduct regular individual and group supervision sessions.